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Posts Tagged ‘relationship building’

Some people are clearly much more effective at communicating than others. But why do people tune into some messages, and tune out others? Why do some messages stick? As John Maxwell, internationally respected leadership expert, says: “Talk is easy. Everybody talks. The question is, how can you make your words really count?”

In Everyone Communicates, Few Connect Maxwell draws upon his life experience, extensive research, and anecdotal examples to reveal the secret of the most effective communicators: they connect. Learning how to connect can be vital to success in relationships and careers, and Maxwell himself has worked hard to acquire this skill. In this book he suggests five principles of connecting, and five practices to becoming a communicator who connects. Believing that everyone can learn to connect with work and practice, he provides inspirational words to help communicators enrich the lives of their listeners and in the process, transform their own.

For a free trial of EBSCO Business Book Summaries click here.

Related book summaries in the BBS library: The Ripple Effect, Speak with Power and Confidence, The 5 Essential People Skills

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Many people feel awkward in certain situations – a handicap that can prevent them from moving ahead personally and professionally. Drawing on almost 100 years of experience by Dale Carnegie Training, The 5 Essential People Skills presents a step-by-step guide to mastering five essential people skills: 1) rapport building, 2) curiosity, 3) communication, 4) ambition, and 5) conflict resolution.

The 5 Essential People Skills first examines the skill at the core of the five essential people skills: assertiveness, which it defines as the ability to speak and act in ways that cause people to respond attentively and positively. Assertive people are able to make their ideas known without inhibiting others from sharing their ideas. The remainder of the book instructs readers how to apply assertiveness to the five essential people skills, helping them feel empowered, respected, and at ease in any situation.

For a free trial of EBSCO Business Book Summaries click here.

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