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Archive for the ‘Relationships’ Category

Some people are clearly much more effective at communicating than others. But why do people tune into some messages, and tune out others? Why do some messages stick? As John Maxwell, internationally respected leadership expert, says: “Talk is easy. Everybody talks. The question is, how can you make your words really count?”

In Everyone Communicates, Few Connect Maxwell draws upon his life experience, extensive research, and anecdotal examples to reveal the secret of the most effective communicators: they connect. Learning how to connect can be vital to success in relationships and careers, and Maxwell himself has worked hard to acquire this skill. In this book he suggests five principles of connecting, and five practices to becoming a communicator who connects. Believing that everyone can learn to connect with work and practice, he provides inspirational words to help communicators enrich the lives of their listeners and in the process, transform their own.

For a free trial of EBSCO Business Book Summaries click here.

Related book summaries in the BBS library: The Ripple Effect, Speak with Power and Confidence, The 5 Essential People Skills

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Many people feel awkward in certain situations – a handicap that can prevent them from moving ahead personally and professionally. Drawing on almost 100 years of experience by Dale Carnegie Training, The 5 Essential People Skills presents a step-by-step guide to mastering five essential people skills: 1) rapport building, 2) curiosity, 3) communication, 4) ambition, and 5) conflict resolution.

The 5 Essential People Skills first examines the skill at the core of the five essential people skills: assertiveness, which it defines as the ability to speak and act in ways that cause people to respond attentively and positively. Assertive people are able to make their ideas known without inhibiting others from sharing their ideas. The remainder of the book instructs readers how to apply assertiveness to the five essential people skills, helping them feel empowered, respected, and at ease in any situation.

For a free trial of EBSCO Business Book Summaries click here.

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In 2000, Becton, Dickinson and Company (BD) was competing in a medical technology market that was much different from the one it had grown up in. The current market was fully globalized, and regulations were changing significantly, along with customer buying patterns. Company executives realized that many people in the company were unsure of BD’s direction. In response, BD revamped its learning and development infrastructure. In Leaders as Teachers, Edward Betof examines the leaders-as-teachers program and the benefits it can bring to a company, such as aligning the learning function with the organization’s goals, serving as a catalyst for leadership development, strengthening the organization’s culture, and promoting change.

For a free trial of EBSCO Business Book Summaries click here.

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Today’s workforce is more diverse than ever, and in order to succeed, savvy businesses are looking to the emerging world of social media to help employees build relationships and solve problems together. In Social Media at Work, the authors outline the benefits of social media and provide step-by-step processes for designing and implementing strategies that harness its power.

Social media is here to stay, and its benefits and applications will only continue to grow in number. At some point, social media will not be a competitive advantage; it will be a “table stake”—a cost necessary to attract and retain workers in the 21st century. Social Media at Work provides a comprehensive guide for forward-thinking executives looking to leverage the power of social media and foster collaboration, build more effective and agile organizations, and sustain competitiveness.

For a free trial of EBSCO Business Book Summaries click here.

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I think a lot of business professionals today view social media as a way for college kids to update their friends and the world on all the minutiae of their lives. While it can be used for such trivial matters, social media is also a very powerful networking and learning tool.

Social media allows professionals and experts to connect with others and share ideas. It can be a powerful collaborative tool when used appropriately, and companies are now harnessing the power of social media to promote, reinforce, and drive their learning initiatives. When companies make collaborative learning an integral part of their daily business, employees are more likely to succeed because there is a support structure built into the learning process.

For anyone interested in finding out more about collaborative learning and the role of social media in learning initiatives, Chief Learning Officer magazine is hosting a webinar tomorrow at 2:00 EST titled “Enterprise Collaboration: Can You Connect Social Learning and Business Performance?” The webinar is for companies that either already implement social media in their learning strategy or plan to at some point in the future. If interested you can register for the webinar here.

Related book summaries in the BBS library: Driving Results through Social Networks, The Connect Effect, Twitter Power

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Now more than ever networking has become an essential tool for finding a new job. With the global economy still a year or more away from a turnaround and unemployment in the U.S. hovering near 10%, many are finding even interviews hard to come by these days.

In order to get a leg up in the job market, job seekers need to cast out their fear of networking, stop relying solely on traditional networking practices, and create their own personal brand that can be sold to employers. A recent article in the Wall Street Journal shows how job seekers can use both traditional, face-to-face forums and online social sites to effectively network in today’s diverse job market.

To be truly effective, job seekers must not only be willing to attend industry events, visit job fairs, and use their personal contacts, but must also be willing to create an online presence. A business card is a great tool in a job seeker’s networking efforts, but a business card should also include a website where potential employers can read a prospect’s resume, view photos, and learn something about the person behind the credentials.

Sprucing up your networking skills can go a long way in helping you land a job, but having a working knowledge on how to network will also help you advance once you’re in the job. Like most skills, networking becomes easier the more often you do it, so print some business cards, create a web presence, and start meeting people.

Related book summaries in the BBS library: The Connect Effect, Click

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