In Implementing Strategic Change, authors Tom Bevington and Danny Samson investigate why the most thorough business strategies can be disastrous upon implementation. They focus their attention on the interfacing activities carried out by employees as an often overlooked aspect of the strategic change process. When business plans are created without a complete understanding of employee responsibilities and actions, they are destined to join the many other well thought out but poorly executed plans that have preceded them. The authors offer detailed solutions to this common problem, including encouraging staff and managers to create detailed documentation of the interfacing activities that they engage in to complete their daily work.
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Related book summaries in the BBS library: Beyond Change Management, The Change Cycle, Epic Change