In What Your Body Says (and how to master the message), Sharon Sayler explains how nonverbal signs are a very influential part of communication, sometimes even more so than the verbal part of the message. Nonverbal gestures complement, reinforce, and emphasize the importance of the verbal message for the audience. Those who intentionally use nonverbal gestures to accentuate and control the accompanying verbal message are able to build relationships and large circles of influence simply because they are able to understand and be understood at a deeper level than most. Though learning about and understanding how nonverbal signals work is important, the true value of nonverbal signals comes in implementation.
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Related book summaries in the BBS library: The Nonverbal Advantage, The Secret Language of Business, The Power of Body Language
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