After hiking the price of their joint DVD mailing and instant streaming service without any knowledge from their customers, Netflix recently announced that it will be splitting into two separate companies. It will continue to offer its internet streaming service under its original name and logo. As of last week, it has decided to offer [...]
Archive for the ‘Retention’ Category
Netflix & Qwikster
Posted in Customer Focus, Relationships, Retention, tagged customer satisfaction, Netflix, Qwikster on September 22, 2011 | 1 Comment »
Work/Life Balance Does Not Have to Be an “Either or” Situation
Posted in Leadership and Management, Motivation and Engagement, Retention, Time Management, tagged corporate culture, family, leadership, stress, work-life balance on December 3, 2010 | Leave a Comment »
With Thanksgiving leftovers still in the refrigerator and the Holiday season in full swing, it’s an important time for all of us to recognize what is important in our lives. Much of leadership training involves prioritizing work and managing time in an effort to become more efficient, but now more than ever, a good work/life [...]
New book summary available for The Talent Advantage
Posted in Book Summaries, Employee Development, Retention, Talent Management, tagged Alan Weiss, hiring, John Wiley & Sons, Nancy MacKay, Retention, staffing, talent on July 9, 2010 | Leave a Comment »
One of the biggest challenges facing business today is finding, grooming, and retaining the best and the brightest hires. Many organizations choose to assign this responsibility to the human resources department, but according to Alan Weiss and Nancy MacKay, this can be a fatal error. The best organizations out there know that the war for [...]
New book summary available for Keeping the Millennials
Posted in Book Summaries, Employee Development, Leadership and Management, Retention, tagged baby boomers, generation x, generation y, Jan Ferri-Reed, Joanne G. Sujansky, John Wiley & Sons, Millennials, Retention on June 11, 2010 | Leave a Comment »
For the first time in history, corporate managers face the challenge of managing four generations at once: the Matures, Baby Boomers, Generation X, and Generation Y (the Millennials). As Boomers get ready to retire en masse, their children offer a unique challenge to corporations, which need to change their workplace cultures, recruiting methods, and retention [...]
New book summary available for Rethinking Retention in Good Times and Bad
Posted in Book Summaries, Employee Development, Retention, tagged Davies-Black Publishing, Employee Development, Retention, Richard Finnegan on May 7, 2010 | Leave a Comment »
Studies indicate that employee turnover costs anywhere from 12 to 40 percent of a company’s pretax income, making turnover a critical issue for executives in all industries. Turnover is especially important in poor economies, since those who voluntarily leave their jobs are likely to be top performers. In Rethinking Retention in Good Times and Bad, author [...]
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Corporate LearningSample Book Summary
