In The Blame Game, Ben Dattner examines the detrimental effects of focusing on the assignment of blame and credit. There is general acceptance that people should receive praise for good deeds, and they should not be blamed undeservedly. However, an overemphasis on culpability can create a negative work environment that hinders creativity, honesty, and teamwork. Dattner [...]
Archive for the ‘Conflict Management’ Category
New summary available for The Blame Game
Posted in Book Summaries, Conflict Management, Relationships, tagged Ben Dattner, conflict management, fairness, office politics on May 18, 2012 | Leave a Comment »
Responsible Leadership Must Persevere
Posted in Conflict Management, Integrity and Values, Leadership and Management, tagged conflict, leadership, responsibility on February 25, 2011 | Leave a Comment »
The news of the Democratic walk out in Wisconsin and the possibility of a government shut down in the near future emphasize the need for responsible leadership now more than ever. As politics become more extreme, it is not a matter of who is right or wrong, but whether or not our leaders can act [...]
New book summary available for Standing in the Fire
Posted in Book Summaries, Communication, Conflict Management, tagged confrontations, employee engagement, Larry Dressler, meetings, Standing in the Fire on August 27, 2010 | Leave a Comment »
Standing in the Fire, Larry Dressler compares leading a combustible meeting with fighting a brush fire. When not tended to properly, a fire can cause suffering, proliferation, and destruction. However, the fire can also lead to illumination, cleansing, regeneration, and transformation. High-heat meetings make everyone in the room uncomfortable, but this ‘fire’ is the catalyst [...]
New book summary available for The Five Essential People Skills
Posted in Book Summaries, Communication, Conflict Management, Relationships, tagged Communication, conflict resolution, Dale Carnegie Training, Fireside Publishing, people skills, rapport, relationship building on August 6, 2010 | Leave a Comment »
Many people feel awkward in certain situations – a handicap that can prevent them from moving ahead personally and professionally. Drawing on almost 100 years of experience by Dale Carnegie Training, The 5 Essential People Skills presents a step-by-step guide to mastering five essential people skills: 1) rapport building, 2) curiosity, 3) communication, 4) ambition, [...]
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